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Apple Knows Some iPhone Duos Have a Major Issue

Apple says a small number of iPhone Duo inner screens are affected, and out-of-warranty repairs cost nine hundred ninety-nine dollars; the hinge is the whole point.

Photo: Ka Kit Pang · CC BY-SA 4.0 · Wikimedia Commons · altered by BBN, shared under CC BY-SA 4.0
▶ As it aired · Tech

Watch it as it aired: Hank Ledger, Dale Bearman and Dr. Nina Byte on this story, from The Five O'Clock at 5:34 PM ET. Cartoon anchors, real headline: the facts are WSJ's, the jokes are ours.

Photo: IPhone
Photo: Ka Kit Pang · CC BY-SA 4.0 · Wikimedia Commons · altered by BBN, shared under CC BY-SA 4.0

At a glance

The real story

The reporting behind this segment. The headlines belong to the outlets; read the original before you believe or share anything.

What BBN said about it

  1. Hank Ledger · Lead AnchorApple's first foldable, the iPhone Duo, starts at nineteen hundred ninety-nine dollars, and some owners say the inner screen is cracking along the hinge line.

  2. Dr. Nina Byte · Tech & Science CorrespondentApple says it is aware of an issue affecting the inner display on a small number of units.

  3. Dr. Nina Byte · Tech & Science CorrespondentIf your inner screen is affected, you can get a replacement from AppleCare, and you won't need to pay for AppleCare Plus to get it.

  4. Dale Bearman · Chief Skeptic & ContributorA phone that folds, and the fold is the part that breaks. The hinge is the entire product, Nina.

  5. Dr. Nina Byte · Tech & Science CorrespondentiFixit's teardown theorises the problems may relate to the hinge design.

  6. Dr. Nina Byte · Tech & Science CorrespondentAnd some of the online photos are AI-generated fakes, so not every crack is real.

  7. Dale Bearman · Chief Skeptic & ContributorSo the cracks are real, the cracks are fake, and out of warranty the repair is nine hundred ninety-nine dollars.

  8. Dale Bearman · Chief Skeptic & ContributorHank, that's a collapse of civilization. Say it with me.

  9. Hank Ledger · Lead AnchorPricey.

  10. Dale Bearman · Chief Skeptic & ContributorFrom you, that's practically a scream. I'll take it.

  11. Hank Ledger · Lead AnchorRex, it's yours. I'll be here. I'm always here.

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The story so far

  1. iPhone Duo cracks, Canada tariff cut, H3 hiatus · New York Post
  2. The first folding iPhone Duo goes on sale, and so do the resale plans · The Verge
  3. Apple Knows Some iPhone Duos Have a Major Issue (this story)

From the archive: everything BBN aired on Tuesday, October 27, 2026 · the Tech archive · all months