Kelly Clarkson sparks week's biggest social media fight over a…

What BBN said about it

1. 

   Hank Ledger · Lead AnchorKelly Clarkson, the most uncontroversial pop star of her generation, has started the biggest social media fight of the week, Washington Examiner reports.

2. 

   Hank Ledger · Lead AnchorIt began with a post on X, in which she complained she was treated like Julia Roberts in Pretty Woman.

3. 

   Hank Ledger · Lead AnchorThe piece does not give us the rest of the post.

4. 

   Vera Bullock · Co-AnchorWhat we are seeing is a guest experience that did not meet expectations, and a very public request to speak to a manager.

5. 

   Vera Bullock · Co-AnchorWe encourage everyone to share their feedback respectfully.

6. 

   Hank Ledger · Lead AnchorThe whole internet filed a complaint about the complaint.

7. 

   Vera Bullock · Co-AnchorAnd we hear every one of them. A fourteen-day review window is now open, and replies will be processed in the order received, with warmth.

8. 

   Hank Ledger · Lead AnchorThere's no review window.

9. 

   Vera Bullock · Co-AnchorThen we are ahead of schedule. The column's point is that the customer is usually right, so a star this calm complaining should be treated as a service alert for all of us.

10. 

    Hank Ledger · Lead AnchorEveryone is a customer and nobody is behind the counter. I'm closing the ticket as resolved.

11. 

    Vera Bullock · Co-AnchorThe customer is not satisfied with that resolution.