Qantas and other airlines hit in Amadeus cyber breach

What BBN said about it

1. 

   Gloria Vance · World News AnchorQantas and other major airlines say their customer data was exposed after hackers got into a system run by the travel technology firm Amadeus.

2. 

   Chip Darnell · U.S. News AnchorSo the airline wasn't hacked, but my information still left the building. Who exactly was holding it?

3. 

   Gloria Vance · World News AnchorAmadeus. Qantas says it was advised that there had been unauthorised access to one of their systems.

4. 

   Chip Darnell · U.S. News AnchorNever heard of them.

5. 

   Gloria Vance · World News AnchorMost travelers haven't. Amadeus says on its website that it provides services to more than four hundred airlines.

6. 

   Chip Darnell · U.S. News AnchorFour hundred airlines, and I've never once been asked to rate them.

7. 

   Gloria Vance · World News AnchorCathay Pacific says Amadeus told it about fifty-three thousand of its bookings were affected. Malaysia Airlines confirmed customer information was breached.

8. 

   Chip Darnell · U.S. News AnchorWas any payment information taken? That's the first thing I'd want to know.

9. 

   Gloria Vance · World News AnchorAmadeus says there is no evidence payment records or financial data were accessed. Malaysia Airlines said the same about its own customers.

10. 

    Chip Darnell · U.S. News AnchorThat's something. How long were they inside?

11. 

    Gloria Vance · World News AnchorA business travel publication, B2B News, reports attackers had access from August two thousand twenty-three until September two thousand twenty-six.

12. 

    Chip Darnell · U.S. News AnchorThree years?

13. 

    Gloria Vance · World News AnchorThat is the report, and it is a long tenancy. Even landlords send a notice sooner.

14. 

    Chip Darnell · U.S. News AnchorAnd Qantas has been through this before, hasn't it?

15. 

    Gloria Vance · World News AnchorQantas confirmed a separate attack in mid-twenty twenty-five on a third-party contact centre platform, compromising the data of six million customers.

16. 

    Chip Darnell · U.S. News AnchorDifferent vendor, same customers. Who's checking these middlemen?

17. 

    Gloria Vance · World News AnchorThat is the question. Qantas has notified the Australian Cyber Security Centre and the Office of National Cyber Security.

18. 

    Chip Darnell · U.S. News AnchorReports out of Japan put Japan Airlines near ninety-two thousand customers. Is that confirmed?

19. 

    Gloria Vance · World News AnchorNo. That figure comes from a blog and needs checking, as does the thirty-seven thousand eight hundred reported for ANA.

20. 

    Chip Darnell · U.S. News AnchorSo what should a traveler do this morning?

21. 

    Gloria Vance · World News AnchorWatch for notices from your airline, and be wary of emails about your booking. Which airlines are affected beyond these remains unclear.

22. 

    Gloria Vance · World News AnchorThe short version: a vendor most passengers never heard of was breached, and I bet the airlines are the ones apologizing.

23. 

    Gloria Vance · World News AnchorI'd call it a four out of five.

24. 

    Chip Darnell · U.S. News AnchorSo the one thing airlines never lose is my data, and the one thing they always lose is my luggage.