50,000 airline miles stolen from a travel expert

What BBN said about it

1. 

   Chip Darnell · U.S. News AnchorA travel expert named Katy Nastro says fifty thousand American Airlines miles disappeared from her account after someone redeemed them without her permission.

2. 

   Rosa Ticks · Live ReporterShe remembered spending about ten thousand miles recently.

3. 

   Rosa Ticks · Live ReporterHer balance was off by roughly fifty thousand, so she assumed the app made a mistake, refreshed it, and the miles were still gone.

4. 

   Chip Darnell · U.S. News AnchorWho takes them? And what do they buy?

5. 

   Rosa Ticks · Live ReporterAmerican told her the miles bought a ticket in another person's name. A stranger is allegedly sitting in a seat that she paid for.

6. 

   Chip Darnell · U.S. News AnchorNastro works for the flight-tracking app Flighty, and she had warned people about this exact thing.

7. 

   Chip Darnell · U.S. News AnchorShe said she naively never thought it would happen to her.

8. 

   Rosa Ticks · Live ReporterGetting the miles back took a formal fraud complaint and a police report, plus a new email address and a new account, according to CyberGuy and Spreely News.

9. 

   Chip Darnell · U.S. News AnchorSo the points get the protection of a stolen lawn chair.

10. 

    Chip Darnell · U.S. News AnchorHer elite status did come back with the miles, though, and that's the good news.