Fast food chains customers say are losing quality in 2026

What BBN said about it

1. 

   Hank Ledger · Lead AnchorFolks, The Takeout asked customers which fast food chains are quickly losing quality in 2026, and the list is long enough that I needed a sandwich to read it.

2. 

   Hank Ledger · Lead AnchorTalking point number one. The food got worse. You noticed, I noticed, the guy in the drive-thru noticed, and he works there.

3. 

   Hank Ledger · Lead AnchorTalking point number two. You complained, and then you ordered again on Thursday. Folks, that isn't a boycott, it's a subscription with extra steps.

4. 

   Hank Ledger · Lead AnchorTalking point number three. The company reads your complaint, nods slowly, and watches the receipts come in.

5. 

   Hank Ledger · Lead AnchorThey don't need you to be happy, they need you to be hungry at six o'clock.

6. 

   Hank Ledger · Lead AnchorSo here's what I propose. Drive past the window, look the menu board in the eye, and say no. Just once.

7. 

   Hank Ledger · Lead AnchorSay it for the burger you remember.

8. 

   Hank Ledger · Lead AnchorI'm saying it right now, into this camera, with great conviction. Anyway, it's a long night, and I've already got the app open.